Cover Pic.JPG

Welcome To TeleConcepts, A Trusted Partner in Your Overall Marketing Plan

No matter how high-tech businesses become, personal relationships and service will always make the difference in running a successful company. Whether the contact results in a lead, an appointment set, or feedback from your customer, the person on the other end of the phone must feel respected and valued, resulting in a positive feeling about your business.

TeleConcepts has been a respected provider of affordable, professional telemarketing services since 1986. While an organization's first order of business is to focus on offering an excellent product or service, often they are in need of marketing expertise. At TeleConcepts, we will act as an extension of your company. Many of our clients think of us as one of their own departments.




The Quadrant
7100 Northland Circle Suite 117
Brooklyn Park, MN 55428



What We Can Do For You

Lead Generation

We are experts at pre-qualifying prospects and getting them set up for an appointment time at your office. Whether you use this as a stand-alone strategy or as a complement to direct mail or internet-based efforts, you will see a marked difference in the quality of appointments and a reduction in no-shows.

Existing/Past Customer Contacts

Sometimes the best and fastest way to generate new business is to reconnect with customers you already have - especially ones who have not been in contact with your company recently. TeleConcepts can help you reach a large number of past or inactive customers quickly and efficiently to reignite your business.

Appointment Setting

In order to grow, all businesses need to reach out to fresh prospects.  TeleConcepts will help you identify those people who best match your current customers.  Appointment setting of new prospects as well as inactive customers is crucial.

Customer Satisfaction Surveys

At TeleConcepts we know how to ask your customer the questions you want answered in a professional, cost effective manner, without leading the respondent and skewing the data. We think for 1 on 1 customer interaction, a professional, empathetic human voice asking "How are we doing for you?" can never be replaced by a cold online survey.

Special Projects

Do you have a special project or initiative that doesn't quite fit the mold? Do you think telephone outreach could help make a difference? Contact TeleConcepts today to talk with our trained staff who will help you develop a plan with measurable outcomes from telephone efforts.

Mailer Follow-Up

You've bought a mailing list and sent out a slick 4-color mailer. Now what? TeleConcepts can help you reach out to those prospects and inactive customers by telephone to help dramatically increase your close rate!


The care Marcy takes with each individual case is remarkable. We genuinely trust with each event, we are getting Teleconcepts’ best efforts. Throughout our partnership, the results have been strong and consistent. That is what we have come to expect and truly value from Marcy and her team.
— Scott Lau
We’ve tried the rest and found Marcy and TeleConcepts are by far the best!
— Gregg Olsen

Lets Chat!

We're ready to talk with you today about how to supercharge your marketing efforts with Personal Invitations by Phone as well as our entire array of telephone-focused marketing services. See "Our Services" to explore specific service offerings. If you're ready to talk right now, feel free to call or email.

Name *
Please do not include confidential or sensitive information in your message. In the event that we are representing a party with opposing interests to your own, we may have a duty to disclose any information you provide to our client.